Effective date: October 25, 2026
About this policy
Disneyland Airport Shuttle (“we,” “us,” “our”) provides private shuttle and ground transportation in the Los Angeles and Orange County area, including LAX, Long Beach Airport, John Wayne Airport, the Disneyland Resort area and the Long Beach and San Pedro cruise ports. This policy describes the personal information we gather through disneylandairportshuttle.com, our booking and quote forms, our text messages and our rides, and what we do with it.
By requesting a quote, booking a ride or browsing this website, you accept this policy.
What we collect
We gather only the details we need to arrange and complete your trip.
- Contact details: your name, mobile number and email address.
- Trip details: pickup and drop-off locations, dates and times, flight or cruise details, how many people are traveling, luggage, and any special requests.
- Payment information: when you pay the online booking fee, our payment provider handles your card. Full card numbers are never stored on our website.
- Messages: emails and texts you send us, including your replies to our texts.
- Website usage: basic technical details such as your browser, your device and the pages you view, gathered through cookies and standard server logs.
Only adults may book rides with us, and we do not knowingly collect information from children.
How we use it
We use your information to schedule and carry out your ride, send confirmations and receipts, reply to quote requests, let you know about changes or delays, and make our service better. We never sell your personal information.
Text messages (SMS)
If you give us your mobile number and agree on our booking or quote form, Disneyland Airport Shuttle will text you about your ride. These texts cover booking confirmations, pickup reminders, driver arrival alerts and a link for following your driver. We do not send marketing texts.
- The number of texts varies by booking, usually 2 to 5 per ride.
- Message and data rates may apply.
- Reply STOP at any time to end texts. Reply HELP for help, or reach us with the contact details below.
- Wireless carriers are not responsible for delayed or undelivered messages.
We never share or sell mobile numbers or text consent to third parties or affiliates for marketing or promotion. The only company that receives your number is the messaging provider that delivers our texts for us.
Driver location sharing
During your ride, our driver’s phone shares the vehicle’s position so you can watch the trip on a map. The tracking link shows the driver’s location only, never yours. Sharing stops when the ride ends, and trip location data is erased within two days.
Who receives your information
We pass your information along only when it is needed to provide your ride:
- Our drivers, who see your name, phone number and trip details for your ride.
- Service providers behind our business tools, such as payment processing, email and calendar, text messaging and website hosting. They may use your information only to perform services for us.
- Legal and safety needs, when the law requires it or when it is needed to protect passengers, drivers or the public.
How long we keep it
We hold booking records for as long as our business, tax and legal obligations require. Driver location data is deleted within two days after a ride.
Security
We take reasonable steps to protect your information, including secure connections on our website. No system is completely secure, so we cannot promise absolute protection.
Your choices and California rights
You may ask us to show, correct or delete your personal information by contacting us at the details below. To stop texts, reply STOP. To stop emails, reply to any of our emails and ask to be taken off the list. We may still send messages that are necessary for a ride you have booked.
California residents may ask what personal information we collect and how we use it. We do not sell personal information, and we do not share it for cross-context behavioral advertising. Our website does not react to browser Do Not Track signals.
Updates to this policy
We may revise this policy from time to time. The latest version will always be on this page, with the effective date at the top changed to match.
Contact us
Disneyland Airport Shuttle
Email: disneylandairportshuttle@gmail.com
Phone: 714-886-9319
Mailing address: 4429 E Village Rd, Long Beach, CA 90808
Text messaging summary
When you book a ride or request a quote, we may text your mobile number with ride reminders, driver arrival alerts and other updates about your trip. The number of messages varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Your mobile number is used only for ride-related texts. We do not sell or share mobile numbers or text consent with third parties for marketing.